A former employee of Ashley County Medical Center was found to have inappropriately accessed patient information, according to a release issued by the hospital.

The facility’s policy and procedures revealed the viewing of some patient information for purposes unrelated to care and treatment, the release stated. It was also reported that, based on investigations conducted by ACMC, it appears that the limited patient information was only accessed and viewed out of curiosity and not distributed or shared with anyone outside of the facility.

ACMC is continuing to audit the limited patient information that was viewed by the former employee, according to the release, which also said the investigation has not found any evidence that the employee attempted to utilize any patient financial information. ACMC has notified by letter the persons whose records were accessed as the information became available. 

The former employee was terminated by ACMC as a result of their actions.    

“Our policies and procedures revealed the actions of this former employee and we acted swiftly in terminating their employment and reporting them to the appropriate authorities,” said Tiffany Holland, compliance officer for ACMC.  “We are continuing to take steps to report the actions of this employee, notify any additional patients whose information was viewed, continuing to diligently monitor and protect patient information, and provide additional education to our staff.”

“Patient privacy is an extremely serious matter and any failure to protect patient information will subject employees to disciplinary actions,” said Phillip Gilmore, the hospital’s chief executive officer. “We remain committed to our mission of providing the highest quality of care possible and value your continued trust in us. We are constantly focusing on improving our services, facilities, and equipment so that our patients are receiving an advanced standard of care.”

Any patients that have any further concerns or questions may contact either Kayla Hill, privacy officer, at 870-364-1242, or Tiffany Holland, compliance officer, at 870-364-1232.

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